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VC Lindy Fishburne on the sudden democratization of science — and deep tech investing - techcrunch

VC Lindy Fishburne on the sudden democratization of science — and deep tech investing

Deep science investor Lindy Fishburne cofounded the seed- and early-stage venture firm Breakout Ventures several years ago, after cofounding Breakout Labs within the Thiel Foundation back in 2011, and she has made a wide array of interesting bets in the process. Among her firm’s portfolio companies is Cortexyme, a now publicly traded company that’s currently […]
techcrunch - 9 hours ago
A first look at Coursera’s S-1 filing - techcrunch

A first look at Coursera’s S-1 filing

After TechCrunch broke the news yesterday that Coursera was planning to file its S-1 today, the edtech company officially dropped the document Friday evening. Coursera was last valued at $2.4 billion by the private markets, when it most recently raised a Series F round in October 2020 that was worth $130 million. Coursera’s S-1 filing […]
techcrunch - 17 hours ago
Snowflake latest enterprise company to feel Wall Street’s wrath after good quarter - techcrunch

Snowflake latest enterprise company to feel Wall Street’s wrath after good quarter

Snowflake reported earnings this week, and the results look strong with revenue more than doubling year-over-year. However while the company’s fourth quarter revenue rose 117% to $190.5 million, it apparently wasn’t good enough for investors who have sent the company’s stock tumbling since it reported Wednesday after the bell. It was similar to the reaction […]
techcrunch - 18 hours ago
The owner of Anki’s assets plans to relaunch Cozmo and Vector this year - techcrunch

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Good robots don’t die — they just have their assets sold off to the highest bidder. Digital Dream Labs was there to sweep up IP in the wake of Anki’s premature implosion, back in 2019. The Pittsburgh-based edtech company had initially planned to relaunch Vector and Cozmo at some point in 2020, launching a Kickstarter […]
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There's more AI news out there than anyone can possibly keep up with, but you can stay tolerably up to date on the most interesting developments with this column.
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techcrunch - 20 hours ago
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In the world of early-stage startups, job titles are often a formality. In reality, each employee may handle a dozen responsibilities outside their job description. The choose-your-own-adventure type of work style is part of the magic of startups and often why generalists thrive here. However, as a company progresses and the team grows, there comes […]
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‍Eco, which has built out a digital global cryptocurrency platform, announced Friday that it has raised $26 million in a funding round led by a16z Crypto. Founded in 2018, San Francisco’s platform is designed to be used as a payment tool around the world for daily-use transactions. The company emphasizes that it’s “not a bank, […]
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Tech stocks are getting hammered today, with previously high-flying shares of software companies taking even more damage. For a sector that has enjoyed a year in the sun, recent trading sessions have punctured a period of market adoration. It is too soon to say that the market is repricing tech stocks, but the selloff has […]
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3 Ways Businesses Can Tackle Disinformation Campaigns

In an age that everything goes viral on social media within a few hours, disinformation and black propaganda is the last thing that a business needs. An unhappy customer, competitors, or even foreign government-affiliated attackers can be the director of a wide-scale disinformation campaign. Big brands are usually the common targets of disinformation campaigns due […] The post 3 Ways Businesses Can Tackle Disinformation Campaigns appeared first on ReadWrite.
readwrite - 1 day ago
YC-backed Pangea discusses growth, fundraising ahead of demo day - techcrunch

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Pangea, a marketplace startup that wants to connect college freelancers and companies in need of digital help, is seeing its growth rate accelerate as it races toward the impending Y Combinator demo day. It’s traditional around this time that startups in the accelerator reach out to say hello. Provided that they are willing to chat […]
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We’re not digging into another IPO filing today. You can read all about AppLovin’s filing here, or ThredUp’s document here. This morning, instead, we’re talking about an old favorite: software valuations. The folks over at Battery Ventures have compiled a lengthy dive into the 2020 software market that’s worth our time — you can read […]
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Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast, where we unpack the numbers behind the headlines. Natasha and Danny and Alex and Grace were all here to chat through the week’s biggest tech happenings. It was yet another crazy week, but did our best to get through as much of it as we could. Here’s the rundown, in case you […]
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Virgin Galactic Chairman Chamath Palihapitiya sells off remaining personal stake in the space company - techcrunch

Virgin Galactic Chairman Chamath Palihapitiya sells off remaining personal stake in the space company

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Headquartered in San Francisco and Tokyo, Scrum Ventures is known for its accelerator programs focused on sports, food and smart city tech. Today it announced the launch of a new incubator program that will help startups from business partnerships with Japanese corporations. Called Scrum Studio, it will be spun out as an independent entity from […]
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The annual meetings of the Chinese parliament and its advisory body are underway in Beijing this week. Top executives from some of China’s largest tech firms are among the thousands of delegates who attend and put forward their opinions. Here is a look at what the tech bosses are proposing for China’s digital economy. Pony […]
techcrunch - 1 day ago
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readwrite
3 Ways the Pandemic Upended IT Managers’ Responsibilities

3 Ways the Pandemic Upended IT Managers’ Responsibilities

readwrite - 2 weeks ago
IT managers responsibilities

IT leaders have been some mighty unsung heroes of the COVID-19 pandemic. When social distancing required millions of Americans to work remotely — IT managers were the ones who made it all possible.

The IT Managers kept the economy afloat and created a sense of normalcy amid unprecedented circumstances. We need to thank them — they dont get nearly enough credit for making a bad situation better.

The bad situation was make better especially since rising to the occasion has meant taking on vastly more enterprise IT work than before.

Ransomware attacks have increased 800% during the pandemic, and working from home has created countless new security vulnerabilities because users are more susceptible to social engineering (among other things).

As the stewards of cybersecurity, IT managers have defended against this onslaught while juggling dozens of other responsibilities that expanded and evolved in 2020.

Mission-Critical Work

IT managers have contended with the urgent need to select, implement, and deploy new technologies like Microsoft Teams, Zoom, or Shopify. These tools were helpful before, but they have become mission-critical during the pandemic.

Keeping these solutions fully functional — and dealing with any fallout when a tool or new system falters — has multiplied IT managers responsibilities.

On top of everything else, IT managers are the ones tasked with helping their companies use tech to cut costs and increase efficiency in the face of an uncertain economic outlook. Consider that 80% of companies plan to use chatbots to automate customer interactions and internal support by the end of 2020.

A new generation of digital technologies promise to transform what companies can accomplish — especially during and after the pandemic — but it puts a heavy burden on IT managers to make these technologies work ASAP.

How IT Management is Poised to Evolve

Some of the pressure facing IT managers will let up as companies find their stride — hopefully in 2021. However, things will not simply return to the way they were before. Enterprises and technology have a fundamentally different relationship due to the pandemic, and it will transform the role of IT managers for the foreseeable future. Here are three ways the position is changing:

1. IT managers will learn to trust.

Historically, IT decision makers tend to lock down enterprise IT assets as tightly as possible. That makes sense from a security and governance perspective, but its incompatible with the shift toward remote work happening at companies across the country.

As vastly more people are disconnected from their IT departments and rely more heavily on their own devices and home networks for work, IT managers will need to trust those users/assets.

Part of that will be an attitude shift — part of it will involve embracing technologies for managing remote IT security and visibility. Moving forward, IT managers will need to trust more yet verify whenever possible.

2. Chatbots are here to stay.

Chatbots and automation will become permanent features of enterprise IT. They will overlap with multiple departments and affect widespread workflows, creating vast new IT manager responsibilities in the process.

Given the complexity and consequence of automating things, IT managers may be tempted to resist this trend; that will be much harder once customers get used to the convenience of AI and companies see the cost savings. IT managers will need to identify workflows ripe for automation and select the best technologies to handle the work.

3. Customer experience is paramount.

IT teams are more important than ever in an era of remote work, but theyre also less accessible than ever as people work outside the office. Since IT managers cant deploy a technician to interact with a machine directly, they need to become obsessive about the customer experience of anyone accessing IT services.

That means responsive support requests and effective fixes, functional IT system deployment, smooth infrastructure changes, and free-flowing and accurate information.

Put differently, IT managers need to think a lot more about the humans who use the technologies they coordinate.

The pandemic has been a tipping point  for all of us, but especially the IT Manager. One era suddenly gave way to the next.

IT managers have made an admirable — at times heroic — effort of adapting thus far. Looking ahead, they just need to keep up the stellar work.

Image Credit: anete lusina; pexels

The post 3 Ways the Pandemic Upended IT Managers Responsibilities appeared first on ReadWrite.

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