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Yale may have just turned institutional investing on its head with a new diversity edict - techcrunch

Yale may have just turned institutional investing on its head with a new diversity edict

It could be the long-awaited turning point in the world of venture capital and beyond. Yale, whose $32 billion endowment has been led since 1985 by the legendary investor David Swensen, just let its 70 U.S. money managers across a variety of asset classes know that for the school, diversity has now moved front and […]
techcrunch - 7 hours ago
Facebook and Twitter CEOs to testify before Congress in November on how they handled the election - techcrunch

Facebook and Twitter CEOs to testify before Congress in November on how they handled the election

Shortly after voting to move forward with a pair of subpoenas, the Senate Judiciary Committee has reached an agreement that will see the CEOs of two major social platforms testify voluntarily in November. The hearing will be the second major congressional appearance by tech CEOs arranged this month. The Republican-led Senate Judiciary committee is chaired […]
techcrunch - 12 hours ago
The RIAA is coming for the YouTube downloaders - techcrunch

The RIAA is coming for the YouTube downloaders

In ye olden days of piracy, RIAA takedown notices were a common thing — I received a few myself. But that’s mostly fallen off as tracking pirates has gotten more difficult. But the RIAA can still issue nastygrams — to the creators of software that could potentially be used to violate copyright, like YouTube downloaders. […]
techcrunch - 13 hours ago
Daily Crunch: Uber and Lyft defeated again in court - techcrunch

Daily Crunch: Uber and Lyft defeated again in court

A California court weighs in as Prop. 22 looms, Google removes popular apps over data collection practices and the Senate subpoenas Jack Dorsey and Mark Zuckerberg. This is your Daily Crunch for October 23, 2020. The big story: Uber and Lyft defeated again in court A California appeals court ruled that yes, a new state […]
techcrunch - 13 hours ago
Boston startups expand region’s venture capital footprint - techcrunch

Boston startups expand region’s venture capital footprint

This year has shaken up venture capital, turning a hot early start to 2020 into a glacial period permeated with fear during the early days of COVID-19. That ice quickly melted as venture capitalists discovered that demand for software and other services that startups provide was accelerating, pushing many young tech companies back into growth […]
techcrunch - 15 hours ago
The short, strange life of Quibi - techcrunch

The short, strange life of Quibi

“All that is left now is to offer a profound apology for disappointing you and, ultimately, for letting you down,” Jeffrey Katzenberg and Meg Whitman wrote, closing out an open letter posted to Medium. “We cannot thank you enough for being there with us, and for us, every step of the way.” With that, the […]
techcrunch - 17 hours ago
OnePlus’s 8T handset brings faster charging and a 120Hz display for $749  - techcrunch

OnePlus’s 8T handset brings faster charging and a 120Hz display for $749 

OnePlus continues its twice-yearly smartphone cycle with today’s arrival of the 8T. The latest device isn’t a huge upgrade over April’s OnePlus 8, but continues the company’s longstanding tradition of offering some of the most solid Android handsets at a reasonable price point. The cost has edged up a bit in recent years, but $749 […]
techcrunch - 17 hours ago
CA appeals court upholds ruling that Uber and Lyft must classify drivers as employees - techcrunch

CA appeals court upholds ruling that Uber and Lyft must classify drivers as employees

Uber and Lyft must classify their drivers as employees, an appellate court ruled yesterday evening. However, the decision will be stayed for 30 days after the court issues the remittitur, which has not happened yet. That means depending on how ballot measure Proposition 22 goes, this case may not end up being the deciding factor […]
techcrunch - 19 hours ago
Calling Brussels VCs: Be featured in The Great TechCrunch Survey of European VC - techcrunch

Calling Brussels VCs: Be featured in The Great TechCrunch Survey of European VC

TechCrunch is embarking on a major new project to survey the venture capital investors of Europe, and their cities. Our <a href=”https://forms.gle/k4Ji2Ch7zdrn7o2p6”>survey of VCs in Brussels will capture how the city is faring, and what changes are being wrought amongst investors by the coronavirus pandemic. (Please note, if you have filled the survey out already, […]
techcrunch - 21 hours ago
Google removes 3 Android apps for children, with 20M+ downloads between them, over data collection violations - techcrunch

Google removes 3 Android apps for children, with 20M+ downloads between them, over data collection violations

When it comes to apps, Android leads the pack with nearly 3 million apps in its official Google Play store. The sheer volume also means that sometimes iffy apps slip through the cracks. Researchers at the International Digital Accountability Council (IDAC), a non-profit watchdog based out of Boston, found that a trio of popular and […]
techcrunch - 23 hours ago
Huawei reports slowing growth as its operations “face significant challenges” - techcrunch

Huawei reports slowing growth as its operations “face significant challenges”

Huawei announced earnings results today showing that its growth has slowed significantly this year as the Chinese telecom equipment and smartphone giant said its “production and operations face significant challenges.” While Huawei did not specify trade restrictions in its brief announcement, the company has been hit with a series of commercial trade restrictions by the […]
techcrunch - 1 day ago
Nordic challenger bank Lunar raises €40M Series C, plans to enter the ‘buy now, pay later’ space - techcrunch

Nordic challenger bank Lunar raises €40M Series C, plans to enter the ‘buy now, pay later’ space

Lunar, the Nordic challenger bank that started out life as a personal finance manager app (PFM) but acquired a full banking license in 2019, has raised €40 million in Series C funding from existing investors. The injection of capital follows a €20 million Series B disclosed in April this year and comes on the back […]
techcrunch - 1 day ago
France rebrands contact-tracing app in an effort to boost downloads - techcrunch

France rebrands contact-tracing app in an effort to boost downloads

Don’t call it StopCovid anymore. France’s contact-tracing app has been updated and is now called TousAntiCovid, which means ‘everyone against Covid’. The French government is trying to pivot so that it’s no longer a contact-tracing app — or at least not just a contact-tracing app. Right now, TousAntiCovid appears to be a rebranding more than […]
techcrunch - 1 day ago
India’s Flipkart buys over $200 million stake in Aditya Birla Fashion and Retail - techcrunch

India’s Flipkart buys over $200 million stake in Aditya Birla Fashion and Retail

Flipkart is acquiring a 7.8% stake in Aditya Birla Fashion as the Walmart-owned Indian e-commerce firm makes further push into the fashion category in one of the world’s largest retail markets. The e-commerce group will pay $203.8 million for its stake in Aditya Birla Fashion and Retail, a conglomerate that operates over 3,000 stores including […]
techcrunch - 1 day ago
Senate subpoenas could force Zuckerberg and Dorsey to testify on New York Post controversy - techcrunch

Senate subpoenas could force Zuckerberg and Dorsey to testify on New York Post controversy

The Senate Judiciary Committee voted in favor of issuing subpoenas for Facebook’s Mark Zuckerberg and Twitter’s Jack Dorsey Thursday, meaning that there might be two big tech CEO hearings on the horizon. Republicans in the committee declared their interest in a hearing on “the platforms’ censorship of New York Post articles” after social networks limited […]
techcrunch - 1 day ago
Representatives propose bill limiting Presidential internet ‘kill switch’ - techcrunch

Representatives propose bill limiting Presidential internet ‘kill switch’

A pair of U.S. Representatives — one from each party — are proposing a law that would limit the President’s ability to shut down the internet at will. That may not strike you as an imminent threat, but federal police disappearing protestors into unmarked vans probably didn’t either, until a couple months ago. Let’s keep […]
techcrunch - 1 day ago
Quibi says it will shutdown in early December - techcrunch

Quibi says it will shutdown in early December

Quibi is shutting down — we know that much for sure. But when? If you’re looking to blast through all 25 episodes of the Reno 911 revival series before Quibi calls its quits, how long do you actually have? While it seems even Quibi isn’t 100% certain yet, they’ve at least now given users a […]
techcrunch - 1 day ago
Extra Crunch Partner Perk: Get 6 months free of Zendesk Support and Sales CRM - techcrunch

Extra Crunch Partner Perk: Get 6 months free of Zendesk Support and Sales CRM

We’re excited to announce an update to the Extra Crunch Partner Perk from Zendesk. Starting today, annual and two-year Extra Crunch members that are new to Zendesk, and meet their startup qualifications, can now receive six months of free access to Zendesk’s Sales CRM, in addition to Zendesk Support Suite, Zendesk Explore and Zendesk Sunshine. […]
techcrunch - 1 day ago
Daily Crunch: Facebook Dating comes to Europe - techcrunch

Daily Crunch: Facebook Dating comes to Europe

Facebook’s dating feature expands after a regulatory delay, we review the new Amazon Echo and President Donald Trump has an on-the-nose Twitter password. This is your Daily Crunch for October 22, 2020. The big story: Facebook Dating comes to Europe Back in February, Facebook had to call off the European launch date of its dating […]
techcrunch - 1 day ago
Here’s why Intel’s stock just dropped 10% after reporting earnings - techcrunch

Here’s why Intel’s stock just dropped 10% after reporting earnings

The third-quarter earnings cycle is just getting underway, but we’ve already seen a few companies post numbers that investors did not like. Netflix missed on several metrics yesterday and was punished, and today Intel is joining the video streaming giant in stock-market purgatory. Intel shares are off around 10% in after-hours trading after the chip […]
techcrunch - 1 day ago
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techcrunch
Ride-hailing was hit hard by COVID-19. Grab’s Russell Cohen on how the company adapted.

Ride-hailing was hit hard by COVID-19. Grab’s Russell Cohen on how the company adapted.

techcrunch - 1 month ago

A contactless delivery performed by a Grab delivery driver

A contactless Grab delivery

Ride-hailing services around the world have been hit hard by the COVID-19 pandemic, and Grab was no exception. The company is one of the most highly-valued tech startups in Southeast Asia, where it operates in eight countries. Its transport business suffered a sharp decline in March and April, as movement restriction orders were implemented.

But the company had the advantage of already operating several on-demand logistics services. During Disrupt, Russell Cohen, Grabs group managing director of operations, talked about how the company adapted its technology for an unprecedented crisis (the video is embedded below).

“We sat down as a leadership group at the start of the crisis and we could see, particularly in Southeast Asia, that the scale of the challenge was so immense,” said Cohen.

Grabs driver app already allowed them to toggle between ride-hailing and on-demand delivery requests. As a result of COVID-19, over 149,000 drivers began performing on-demand deliveries for the first time, with Singapore, Malaysia and Thailand seeing the most conversions. That number included tens of thousands of new drivers who joined the platform to make up for lost earnings during the pandemic.

The challenge was scaling up its delivery services to meet the dramatic increase in demand by consumers, and also merchants who needed a new way to reach customers. In March and April, Cohen said just under 80,000 small businesses joined its platform. Many had never sold online before, so Grab expedited the release of a self-service feature, making it easier for merchants to on-board themselves.

This is a massive sector of the Southeast Asian economy that effectively digitized within a matter of weeks, said Cohen.

A lot of the new merchants had previously taken only cash payments, so Grab had to set them up for digital payments, a process made simpler because the company’s financial unit, Grab Financial, already offers services like Grab Pay for cashless payments, mobile wallets and remittance services.

Grab also released a new package of tools called Grab Merchant, which enabled merchants to set-up online businesses by submitting licenses and certification online, and includes features like data analytics.

Modeling for uncertainty in the “new normal”

Part of Grabs COVID-19 strategy involved collaborating with local municipalities and governments in different countries to make deliveries more efficient. For example, it worked with the Singaporean government to expand a pilot program, called GrabExpress Car, originally launched in September, that enabled more of Grabs ride-hailing vehicles to be used for food and grocery deliveries. Previously, many of those deliveries were handled only by motorbikes.

The situation in each of Grabs markets–Singapore, Cambodia, Indonesia, Malaysia, Myanmar, Philippines, Thailand and Vietnamis still evolving. Some markets have lifted lockdown orders, while others continue to cope with new outbreaks.

Cohen said ride-hailing is gradually recovering in many of Grabs markets. But the company is preparing for an uncertain future by modeling different scenarios, taking into account potential re-closings, and long-lasting changes in both consumer and merchant behavior.

Unpredictability is something we think a lot about, Cohen said. Its models include ones where deliveries are a significantly larger part of its business, because even in countries where movement restrictions have been lifted, customers still prefer to shop online.

COVID-19 has also accelerated the adoption of digital payments in several of Grab’s markets. For example, Grab launched its GrabPay Card in the Philippines three months ago, because more people are beginning to use contactless payments in response to COVID-19 concerns.

In terms of on-demand deliveries, the company is expanding GrabExpress, its same-day courier service, and adapting technology originally created for ride-pooling to help drivers plan pickups and deliveries more efficiently. This will help decrease the cost of delivery services as consumers remain price-conscious because of the pandemic’s economic impact.

Purchasing behaviors have changed, so for us, when we think about the supply side, the drivers side, that means weve got to make sure our fleet is flexible, he said.

sauce: techcrunch
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